Seeing Us During COVID-19

With everyone encouraged to stay home and practice social distancing, it is important that we continue to provide you with a convenient yet safe way to reach us.

At Mark Wong Surgery, we have commenced our Teleconsult service for this very purpose.

Teleconsult uses modern technology to provide you with medical advice in the comfort of your own home, without needing to travel out to meet us at the clinic. Amidst the current COVID-19 outbreak, this has become even more important, as we practice social distancing to reduce our risk of exposure.

All you need is a PC or MAC and programs like Skype or Zoom to use this service. Below are some FAQs to guide you along.

Teleconsult FAQs

1. IS TELECONSULT SUITABLE FOR ME?

This service is useful if you are relatively well as a physical examination cannot be performed. It is also good for routine follow-ups, seeking advice on your test results and getting a second opinion.

You should also be familiar with the technology (PC or Mac), as the quality of communication (ie. image and sound) can be limited by your equipment and internet speed.

As such, you must accept the above limitations before proceeding.

2. WHAT CAN I EXPECT FROM A TELECONSULT?

There are 3 types of services offered and the fees are as follows:

a) Consultation only
b) Consultation + medical report
c) Consultation + medical report, + Radiology and/or Pathology (slides) report

3. CAN WE ORDER MEDICATIONS?

Yes. And we will courier them to you.

Cost of medications and delivery charges will be made known prior to delivery. For overseas delivery, you will also have to pay any local taxes when they arrive in your home country.

4. HOW DO I MAKE AN APPOINTMENT?

Simply email us at info@markwongsurgery.com for more information.

Our dedicated team will help to schedule an appointment.

 

Stay Safe & Stay Healthy!

The Team from Mark Wong Surgery